Shipping & Returns

Shipping

We ship Australia-wide only.

Processing Time:
Orders are processed and shipped within 1-2 business days of purchase unless stated otherwise. We do not ship orders on weekends or public holidays.

TYPE COST TIME
STANDARD $10 2-8 Business Days 
STANDARD FREE on orders over $80 2-8 Business Days
EXPRESS $15 2-4 Business Days

 

Questions:
If you have any questions about your order or shipping, please feel free to contact us at hello@ohrabeauty.com.

Returns

We hope you love your Ohra products and we are committed to ensuring you are 100% satisfied with your purchase, however, due to the nature of our products, we are unable to accept returns unless the item is faulty.

In the rare event that you receive a faulty item, please contact us at hello@ohrabeauty.com within 7 days of receiving your order. Please include your order number, a description of the issue, and clear photos of the faulty product. We will assess and provide you with further instructions.